Frequently Asked Questions

    Please click a question below to see the answer.

    When is the deadline for orders to be delivered by Move-In Day?

    In order to ensure that the product is in your room when you move in, we must have received your order by on Monday, July 24, 2017.

    Can I pay with a check?

    Unfortunately, we are unable to accept check payments.

    I do not live on campus. Can I order from Marketplace?

    This Marketplace is intended for Belmont University students planning to live on-campus in our residential complexes. We only deliver to on-campus student addresses.

    I have questions about my linens. Who do I speak with?

    Residence Hall Linens is a trusted partner of Belmont University Residence Life and the Belmont Marketplace. Belmont Marketplace only provides a link to their website through our “Trusted Partners” page.

    If you are having an issue with your linens, you can follow this link to connect you with Residence Hall Linens – Customer Service, to assist you further with any linen issues.

    Where do I pick up my order?

    Your order will be delivered AND waiting in your room when you move to campus!

    Am I able to rent the MicroChill?

    We are unable to provide MicroChill units for rent. The MicroChill unit is yours to keep so that you can use it for years to come. The MicroChill comes with a 2 year limited warranty (which includes the compressor) from the manufacturer.

    How will my orders through your Trusted Partners be delivered?

    Please see each of our trusted partner’s individual websites for specific information on how your order will be delivered.

    How do I know what products meet Residence Life guidelines

    All products offered through the Residence Life Marketplace meet University guidelines. For further information, please see the Handbook for Residential Living and Guide to Living and Learning 2015-2016.